Human support · 7 days a week
Talk to a human.
To reach PhoneBorn support, email [email protected] or use the form below. A person on our team replies within 24 hours, 7 days a week — usually much faster. For a money-back refund on an unused number, use the “Request refund” button in your dashboard; it is instant.
Response time
We reply within 24 hours, 7 days a week — usually much faster. Payment issues are prioritised.
Self-service
Most answers are already in our FAQ. Signed-in customers can also open tickets from the dashboard.
Tip for faster help: include your account email, the number or order ID, and for top-ups the coin, network and transaction hash.