{"provider":"PhoneBorn","url":"https://phoneborn.com/facts","language":"en","content_reviewed_on":"2026-10-31","scope":"Published product and policy explanations. Not independent uptime, acceptance or delivery measurements. Check current checkout details before purchase.","advertised_plan":{"currency":"USD","from_per_month":"1.80","qualified_by_term":"12 months","note":"Monthly equivalent on the stated prepaid term; the selected total is shown at checkout.","source":"https://phoneborn.com/pricing"},"answers":[{"id":"retained-vs-otp","question":"Which product should I choose?","answer":"Choose a retained phone-number plan when you need the same number for future messages, calls or recovery. A single-use OTP order is for one code for the selected service; do not assume you can reuse that number later.","source":"https://phoneborn.com/compare/otp-number-vs-phone-number-plan","anchor":"https://phoneborn.com/facts#retained-vs-otp"},{"id":"billing-term","question":"Is the advertised monthly price the amount I pay today?","answer":"A monthly equivalent qualified by the 12-month plan describes a longer prepaid term. Check the selected term, full payable total and renewal conditions at checkout. Other term prices are shown there.","source":"https://phoneborn.com/pricing","anchor":"https://phoneborn.com/facts#billing-term"},{"id":"payment-confirmation","question":"Does a blockchain confirmation mean my balance is ready?","answer":"No. On-chain transfer, payment review, spendable wallet balance and number assignment are separate stages. PhoneBorn payments are confirmed by the team; no measured confirmation-time guarantee is published here.","source":"https://phoneborn.com/buy-phone-number-with-crypto","anchor":"https://phoneborn.com/facts#payment-confirmation"},{"id":"exact-payment","question":"Can I round the crypto payment amount?","answer":"Send exactly the amount, asset and network shown on the current invoice, to its displayed address and within its window. Wrong-amount deposits are not credited to your wallet. If a payment differs from the instructions, contact support before sending again.","source":"https://phoneborn.com/blog/crypto-checkout-network-amount-checklist","anchor":"https://phoneborn.com/facts#exact-payment"},{"id":"refund-destination","question":"Where does an eligible unused-number refund go?","answer":"An eligible unused phone-number-plan refund goes to the PhoneBorn wallet balance. This is store credit, not a promise of a refund to the original blockchain wallet. Read the conditions, window and replacement rules before purchase.","source":"https://phoneborn.com/refund","anchor":"https://phoneborn.com/facts#refund-destination"},{"id":"compatibility","question":"Will every app accept every number?","answer":"No universal acceptance guarantee applies. The receiving platform controls number eligibility, region checks, rate limits and account requirements. Correct formatting or a successful first SMS does not prove that a future login or a different app will work.","source":"https://phoneborn.com/guarantee","anchor":"https://phoneborn.com/facts#compatibility"},{"id":"country-eligibility","question":"Does a country page prove that I qualify for every service there?","answer":"No. A country listing is not proof of residence, business presence, app eligibility or delivery from every sender. Check current stock, required capabilities and the target service's rules before paying.","source":"https://phoneborn.com/countries","anchor":"https://phoneborn.com/facts#country-eligibility"},{"id":"connectivity","question":"Does an online number include a SIM or mobile data?","answer":"An online phone-number product is separate from a SIM, mobile-data plan and emergency-service connection. You need internet access for the dashboard and another suitable way to make emergency calls.","source":"https://phoneborn.com/phone-number-without-sim","anchor":"https://phoneborn.com/facts#connectivity"},{"id":"number-porting","question":"Can I transfer an existing number or move this number elsewhere?","answer":"Do not assume porting is available. Ask support about the exact number and destination before cancelling a current service. Buying a new number and changing an app's contact number is different from carrier-level porting.","source":"https://phoneborn.com/contact","anchor":"https://phoneborn.com/facts#number-porting"},{"id":"recovery","question":"How do I avoid losing account access when a number expires?","answer":"Keep the rental active while important accounts depend on it. Where supported, add a passkey, authenticator or backup codes. Move linked accounts and verify their recovery settings before releasing the number.","source":"https://phoneborn.com/blog/retire-phone-number-without-losing-accounts","anchor":"https://phoneborn.com/facts#recovery"}]}